Floof by Brodie ships everywhere in the United States, including Alaska & Hawaii.  

International shipping is not available at this time.

We offer a flat rate shipping to all US states. Alaska & Hawaii are subject to an upcharge. 

• Ground Shipping: 5-10 business days - $5  
• Expedited: 2-4 business days - $20

You can prepare to get floofed in 5-10 business days.  

If you need it sooner we got you!

Select Expedited (2-4 business days) shipping at checkout.

If your order is shipping to an incorrect address, please email floofbybrodie@gmail.com

We will do our best to accommodate any change requests but can’t guarantee that updates will be made before your order ships.

Please reach out to floofbybrodie@gmail.com as soon as possible after you place an order and our team will work with you to resolve any issues. Please note that our business hours are Monday - Friday 9am to 5pm PST.

Once your order ships, you’ll receive an email notification, which will provide a link to order tracking details. If you still have questions, reach out to floofbybrodie@gmail.com

We accept Visa, MasterCard, American Express, Discover, and all other major debit and credit cards.

Unused or unopened items can be returned within 30 days for a refund.  Reach out to customer service at floofbybrodie@gmail.com to process a return.

Individual product pages have lots of useful information including photos, videos, usage instructions, and ingredient listing.  Still have questions? Email us at floofbybrodie@gmail.com, and we’ll provide answers.

The Brodie Brush and Floof Ties are best suited to long haired coats; the grooming products Floof Juice, Everydog Shampoo & Conditioner are suitable for dogs of any size with any length coat.

For now, products are available exclusively through our website.

We’re always working on new products. Sign up for our emails to get updates.